Frequently asked questions

About the pre-sale


Will my card be charged immediately when I place a pre-order?

When you pre-order, your credit card will be immediately charged the full sum.


Can I cancel my order if I change my mind before the product is shipped?

Yes. You cancel your order by sending an email to hello@selahsleep.com and you will receive a confirmation of the cancellation and a full refund.


When will you start to ship the Calm Clocks?

We will begin to ship the Calm Clocks this coming winter. When you receive your order will depend on what batch of the presale you bought your Calm Clock in.


How close are you to finalizing the Calm Clock?

We are currently in the final stages of prototyping, and all key features are locked in. We are in the process of settling all components and minor design iterations, and aim to complete final quality tests and approvals this summer.

Stay updated through our newsletter.


About the Calm Clock


What is a Calm Clock?

The Calm Clock is a bedside device designed to help you achieve a calm state of mind and master the entire sleep cycle – all the way from winding down to completing your morning routine.

In the evening and throughout the night, the calm clock makes soundtracks such as meditations, music, sleep hypnosis and guided breathing exercises available to you in a screen- and distraction free way. In the morning it wakes you up in line with your biology, with a gradual sunrise light and sounds that start out gentle and build up. You can set up a morning routine to start automatically after the alarm (e.g a meditation, a motivational reading or an upbeat playlist) so that you are supported in getting the start to the day you desire with less need for willpower.

Read more about the Calm Clock here.


What is the difference between the Calm Clock and classic alarm clocks?

While classic alarm clocks only do the job of waking us from sleep, the Calm Clock is different in that it is designed to help you achieve a calm state of mind and master the entire sleep cycle – all the way from winding down to completing your morning routine.

Read more about the difference between the Calm Clock and classic alarm clocks in this article we wrote about it here.


What audio content is available on my Calm Clock at launch?

At launch, you will have access to a wide range of meditations, breathing exercises, guided relaxation techniques, soundscapes and more. You will also have access to music and podcasts. Stay updated on our confirmed partners through our webpage or mailing list.


What audio content will be available on my Calm Clock in the future?

Our goal is to make all the audio content you need for your sleep and wellbeing journey accessible through our Calm Clock. This not only includes high-quality meditations and sleep assistance, but also music, podcasts and audiobooks. A lot of this content will be available on the Calm Clock already at launch, but we will continue to expand our library.

We want to bring you content and exercises from the world’s foremost thought leaders within wellbeing and self development. We will also create goal-based programs in the format of evening-and morning routines to support you with moving your life in the direction you desire – whether that is less stress, improved focus, better sleep, or more happiness.

What is your favorite audio content at the bedside, and who would you love to see us collaborate with? Let us know by answering this form. Stay updated on our confirmed partners through our webpage or mailing list.


About how the Calm Clock works


Is there an onboarding program on my Calm Clock?

Yes. The first time you set up your Calm Clock you will be recommended an onboarding program in the format of five days with evening-and morning routines. This onboarding program will introduce you to some of the techniques Selah offers, and set you up for success with your new Calm Clock.


How do I set up a routine on my Calm Clock?

To set up a routine, use the Selah app. Here you can browse all available audio content, add the ones you want to include into your routine, and adjust settings such as the alarm time and tone. To see how you set up a routine and an example of a routine, take a look here.

Please note, more information on how you set up a routine in the Selah app will come closer to shipment.


Do I have to download an app to use the Calm Clock?

Yes. To set up your sleep routines on the Calm Clock you have to download the Selah app.


How do I use the Calm Clock if I sleep with a partner?

If you sleep with a partner and want to use the Calm Clock without disturbing them or have them listen in on your routines, you have the option to connect the Calm Clock to bluetooth headphones.

If you and your partner’s routines and personal preferences line up, using the Calm Clock together is another option that can help you both get a good night’s sleep and wake up feeling refreshed and energized.


Can I connect a bluetooth headset to my Calm Clock?

Yes, you can. All audio content will then be played through the headset, except the alarm tone which will be played through the speaker to ensure that you wake up at your planned time.


Can I snooze with the Calm Clock?

Yes, you can. Go to settings in your Selah app and enable the snooze function.


How does the blackout mode work?

Blackout mode turns off the clock display on your Calm Clock to ensure zero light emission in the bedroom. Don’t worry, your Calm Clock is still active and will wake you up in the morning.


What happens if my Calm Clock does not work as it should on arrival?

If your Calm Clock does not work as it should on arrival, try the below steps.

  • Check that the power chord is connected properly
  • Turn off the device by taking out the power supply
  • Wait for ten seconds
  • Restart the device by plugging the power chord back in

If your device is still not working as it should, please contact us at hello@selahsleep.com. If we do not solve the problem, you can return your device and receive a new one cost-free.


What content is available on my Selah at launch?

At launch you will have access to a wide range of meditations, breathing exercises and more. You will also have access to music, podcasts and audio books. Stay updated on our confirmed partners through our webpage or mailing list.


What content is available on my Selah at launch?

At launch you will have access to a wide range of meditations, breathing exercises and more. You will also have access to music, podcasts and audio books. Stay updated on our confirmed partners through our webpage or mailing list.


About orders


What is the satisfaction guarantee?

For customers who purchase the Calm Clock in our webshop, we offer a 60-day satisfaction guarantee from the day of delivery so that you can try the Calm Clock risk-free.

If you decide that the Calm Clock isn’t right for you and want to return it, we offer a free return and a full refund within those 60 days.

See our return policy for more information.


Can I return the Calm Clock if I find out that it isn’t for me?

Yes, you can return the Calm Clock if you find out that it isn’t for you. The Calm Clock comes with a 60-day satisfaction guarantee from the date of delivery. If you are not satisfied with your purchase, you can return it within 60 days for a full refund.


Do you ship to other countries than Norway?

No, not yet. Stay updated on which countries we ship to through our webpage or mailing list.


When will you ship to other countries than Norway?

We will ship to other countries than Norway as soon as our production lines are set for scaling. Stay updated on which countries we ship to through our webpage or mailing list.


When will my order ship?

We will begin to ship the Calm Clocks this coming winter. When you receive your order will depend on what batch of the presale you bought your Calm Clock in.


When and how will I be informed about the exact time that I will receive my Calm Clock?

You will be informed by email in good time (1-3 months) before you receive your Calm Clock.